Privacy Policy
1. General Provisions
This Privacy Policy explains how our website collects, uses, and protects personal data of users in compliance with the applicable laws of the United Arab Emirates and international standards, including GDPR principles. By using our website, you acknowledge and consent to the terms outlined in this Privacy Policy. We are committed to safeguarding your privacy and ensuring the responsible handling of personal information. The administration of this website acts as the data controller and is responsible for the secure management of user data. This policy applies to all visitors, customers, and users who interact with our online services.
2. Information We Collect
We may collect the following categories of information when you use our website: personal identification details such as name, email address, and phone number; technical data such as IP address, browser type, and operating system; information related to your interaction with our website, including browsing behavior, preferences, and usage data; and any voluntary information provided by you when filling forms or making inquiries. All information is collected in compliance with UAE data regulations and relevant international frameworks.
3. How We Use Information
The collected data is used for the following purposes: to provide and maintain access to our website; to improve user experience and optimize website functionality; to communicate with users regarding inquiries or requested services; to analyze user behavior and preferences for website enhancement; to comply with legal obligations and ensure security; and to conduct internal operations such as troubleshooting and performance monitoring. We ensure that personal data is only used for legitimate business purposes and in accordance with applicable UAE laws.
4. Data Protection and Retention
We implement technical and organizational measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction. Data is stored on secure servers located in compliance with UAE regulatory standards. Personal data will only be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once retention is no longer required, data will be securely deleted or anonymized.
5. Sharing of Information with Third Parties
We do not share personal data with third parties except when necessary to comply with legal obligations, enforce our rights, or provide services requested by the user. Any third-party sharing will be conducted in compliance with UAE legislation and international data protection standards. We ensure that third parties receiving user data implement appropriate security and confidentiality safeguards.
6. Use of Cookies
Our website uses cookies to enhance functionality, analyze traffic, and understand user behavior. Cookies are small files stored on your device to facilitate interaction with the website. We may use session cookies, persistent cookies, and third-party cookies to improve user experience. Users may manage or disable cookies through their browser settings at any time, although some website features may not function properly without cookies.
7. User Rights
Users in the UAE and international jurisdictions, including under GDPR, have the following rights: the right to access personal data; the right to rectification of inaccurate information; the right to erasure of personal data where legally permissible; the right to restrict processing under certain conditions; the right to object to specific data processing activities; and the right to data portability. Requests related to these rights can be made to the website administration.
8. Changes to the Policy
We reserve the right to update or amend this Privacy Policy at any time to reflect legal, operational, or technological changes. Updates will be posted on this page, and the revised date will be indicated at the top of the policy. Users are encouraged to review the Privacy Policy periodically to remain informed about how their personal data is managed.
9. User Consent
By using our website, you confirm that you have read, understood, and agreed to this Privacy Policy. Your continued use of the website constitutes ongoing consent to the collection, use, and processing of your information as described herein. If you do not agree, you should discontinue the use of our website immediately.
🏢 FastNet
📍 Office 405, Al Saqr Business Tower, Sheikh Zayed Road, Trade Centre, Dubai, UAE
📞 +971 4 251 8336